Return & Exchange Policy

At Tara-C-Tara, we want you to love what you ordered. But if something's not quite right, we're happy to help with a return or exchange — here's everything you need to know, explained simply.

> Returns and exchanges will be accepted only within 7 days of delivery date. 

> Once a return or exchange request is placed, it can take 1-4 days for the courier partner to pick up the order. We appreciate your patience, as this depends on availability & conditions.

> For returns, the amount will be refunded in your Tara C Tara Wallet with the validity of 1 year. 

> The prepaid orders are not eligible to cancel. If required, the refund will be credited in the wallet.

> Return or Exchange is allowed only once per order. In the case of return or exchange, the reverse pickup and logistic charges of ₹150 will be borne by the customer as we don't charge the return logistics in our cost.

> Second time returns or exchanges are sadly not possible.

> COD charges are non-refundable.

> Orders placed using the store credit/wallet balance are not eligible for the return & exchange due to already placed against the previously return/exchange order.

> In case of exchange, customer can select the different size or product whereas the difference for the higher product amount will be paid from the customer and the difference with the lower product amount will be credited in the wallet.

> The refund for the partial return product purchased was taken in any deal like Buy 3@20% and returned 1 product then it will be considered in the deal Buy 2@X% deal and process accordingly.

 > We do not accept Return or Exchange for the products once sold in any special offer (like Stock Clearance Sale, Buy 1 Get 1 Free, Black Friday Sale, Special sales like Co-ord sets @ 999/- etc.) and from the Luxe collection on the website.

 > Customized products according to the customer requirements are not eligible for the return or exchange.

> Delivery failed for prepaid orders due to unavailability, wrong address/contact details are not eligible for the refund. The amount in  wallet will be added after deducting the logistic charges.

 Eligibility for Return & Exchange

> Please ensure the returned product is unused, not damaged and has the original packaging, price tag, original invoice and label.

> Please take the picture of the product at the time of giving to the reverse pick up, as the wrong product receiving will not be accepted for the exchange or return.

> Refund and exchange are processed within 48-72 working hours of the product pickup.